Finding Opportunities for Growth and Change at Microsoft.

In present contexts, our ever-evolving socio-cultural society, companies are not just profit making entities, but they have a crucial role in shaping our world. As consumers, we have the right to know how our data, time and money are impacting everything around us..

We conducted in-depth research using strategic foresight methodologies to explore new systems that can improve and maximize better practices and new services.

(for Microsoft Hackathon 2023)

How Young Newcomers to Canada transition into Canadian Banking.

For my final project at the end of my UX Research internship at RBC, Hai-Dao Le-Nguyen, Serena Tan, and I conducted generative research to dive deeper into uncovering the difficulties and financial considerations that are faced by international students who are new to Canada. 

This research helped identify how Canadian financial institutions can overcome gaps between what services and support newcomers to Canada need and what services and support are currently offered.


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